Digitizing your customer relationships
For more than two decades, we have been supporting companies in building, deepening and shaping customer relationships to create value. In doing so, we fully exploit the potential of CRM and big data, turning them into business success.
We use innovative and digital communication measures to create sustainable dialogue with end customers. This opens up new digital business areas, increases customer loyalty and enhances customer value.
We make customer relationship more
valuable!
personal!
digital!
individual!
substantial!
sustainable!
We make customer relationship more
valuable!
personal!
digital!
individual!
substantial!
sustainable!
Strategy
& Enabling
digital strategy & change management
innovation management & business-enabling services
Learn more about our service portfolio and how we can support you.
Customer Analytics
& Business Intelligence
data insights & 360° customer view
data-based sales and marketing optimization
CVM Automation
& Loyalty Solutions
marketing automation
loyalty & engagement
CRM & Campaign Management
lifecycle planning & dialogue communication
Customer journey management & permission marketing
Technology
& Development
development & hosting
full-service e-commerce
Strategy
& Enabling
digital strategy & change management
innovation management & business-enabling services
CVM Automation
& Loyalty
marketing automation
loyalty & engagement
Customer Analytics
& Business Intelligence
data insights & 360° customer view
data-based sales and marketing optimization
Technology
& Development
development & hosting
full-service e-commerce
CRM & Campaign Management
lifecycle planning & dialogue communication
Customer journey management & permission marketing
Learn more about our service portfolio and how we can support you.
On behalf of top brands, we lead customers from offline communication into digital channels, generate permissions and thus form the basis for a sustainable CRM strategy.
We offer branded resellers and telecommunication MVNOs systematic solutions for existing customer management. This establishes a powerful customer value management, using marketing automation for optimum customer development.
Whether it is e-mobility, new energy services or electricity and gas, leading energy service providers rely on our support in data-based customer acquisition, customer management and customer value enhancement.
We work on behalf of leading communication providers to manage existing communication across all customer segments from conception via analysis to implementation with a constant focus on digitality.
We use our expertise with e-commerce, customer management and product configurators on behalf of leading logistics, billing service providers and others, making them even more successful by providing and operating optimized registration and booking routes.
We increase customer satisfaction through digital support in product application, ensuring optimum product experience and measurable success in the digital transformation process for pharmaceutical and consumer goods manufacturers.
We create brand experience with on-pack promotions while at the same time enhancing brand image, market position and sales. This generates insights as a basis for needs-based offer communication.
Leading brands rely on our expertise to shape their digital strategy - from permission marketing via sales promotions and on-pack promotions to systematic customer value enhancement.
We use innovative technologies and channels to improve customer service and the product experience for top brands. We take an entertaining approach to turn the customer relationship into an experience and inspire sustainable dialogue.
In the energy sector, we help to master the challenges of the energy transition. With permission marketing, cancellation prevention and effective cross- & up-selling, we secure business and win new customers, for example by scaling sales activities for e-mobility solutions.
We also support innovative industries such as electromobility, with modern e-commerce applications. We develop intuitive product configurators and mobile POS solutions for an exceptional customer experience at digital touchpoints.
Our roots are in telecommunications, where we have systematically established existing customer management from day one. Today we are your reliable partner for successful customer value management and sustainable customer retention.
We will gladly support you.
We will gladly support you.
